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Find answers to common questions or get in touch with our support team.

Frequently Asked Questions

Important

Why doesn't Chunes support Spotify?

We'd love to support Spotify, but unfortunately their recent API policy changes make it impossible for independent developers and startups. Spotify now requires a minimum of 250,000 monthly active users just to get extended API access - creating a catch-22 where you can't grow without access, but can't get access without already having grown. They also only accept applications from registered organizations, not individuals. Until Spotify changes these policies, Chunes is built exclusively for Apple Music.

How do I get started with Chunes?

After installing Chunes, you'll be prompted to grant Apple Music access. Once granted, tap "Import Library" to bring your music into Chunes. Then start tagging and organizing your songs!

How does sync work?

Chunes syncs your tags, markers, and playlists across all your devices using iCloud and our backend service. You can enable or disable sync in Settings. Your music library itself remains in Apple Music.

Can I export my data?

Yes! You can export all your tags, markers, and playlists from Settings > Export Data. This gives you a complete backup of your music organization in JSON format.

What are markers?

Markers let you bookmark specific moments in songs. Great for jumping to your favorite verse, chorus, or drop. You can add unlimited markers to any song and use buffer playback to practice or get hyped.

How do tag suggestions work?

When you enable tag suggestions, Chunes uses Last.fm, Genius, and other music databases to recommend relevant tags based on song metadata, lyrics, and community data.

Is my data private?

Yes. Your music data stays on your device and in your personal iCloud account. We don't sell or share your data.

What iOS version do I need?

Chunes requires iOS 18.2 or later. It's optimized for the latest iOS features and performance.

Still Need Help?

Our support team is here for you. We typically respond within 24 hours.

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